JC
Jack C
1 reviews | Active since Jul 2014
14 Sept 2021, 16:12
Vodacom Tec Dep useless
In the past we had signal issues and that was sorted with boosters on the farm we upgraded to Red VIP because of the good signal!! Now few years later we have same issue Vodacom is aware of the problem but we stil have signal issues we cant call we cant sms we dont get bank rvn or otp because we dont have signal. U drive 28km to call Vodacom they are aware of the problem for the last 3 weeks but we stil cant call!!!! Send somone to shift the boosters to other points were there is signal i mean we have boostets but ACT DO SOMETING STOP TELLING US U ARE AWARE!!!!!!
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
15 Sept 2021, 07:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Sept 2021, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Sept 2021, 09:36Dear Jack Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the Network Department was in contact with you and feedback was provided.
We do apologise for the inconvenience this has caused. Regards Consumer Website Team
We do apologise for the inconvenience this has caused. Regards Consumer Website Team
Best regards,
Vodacom's reply15 Sept 2021, 09:36
Official
Dear Jack Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the Network Department was in contact with you and feedback was provided.
We do apologise for the inconvenience this has caused. Regards Consumer Website Team
We do apologise for the inconvenience this has caused. Regards Consumer Website Team
Best regards,
JC
Jack C's updateReviewer Update
16 Sept 2021, 16:09Good day
We stil have a problem we stil cant call or get call's we all in the area work for ourself and with no telkom we use Vodacom amd with no signal like the past 16 days its a problem
We stil have a problem we stil cant call or get call's we all in the area work for ourself and with no telkom we use Vodacom amd with no signal like the past 16 days its a problem
JC
Jack C's update16 Sept 2021, 16:09
Reviewer Update
Good day
We stil have a problem we stil cant call or get call's we all in the area work for ourself and with no telkom we use Vodacom amd with no signal like the past 16 days its a problem
We stil have a problem we stil cant call or get call's we all in the area work for ourself and with no telkom we use Vodacom amd with no signal like the past 16 days its a problem
JC
Jack C's updateReviewer Update
19 Sept 2021, 11:3319 Day's Vodacom 19 Day's!!!! When wil u sort the signal!!!
JC
Jack C's update19 Sept 2021, 11:33
Reviewer Update
19 Day's Vodacom 19 Day's!!!! When wil u sort the signal!!!
JC
Jack C's updateReviewer Update
22 Sept 2021, 08:3822 days no signal and Vodacom cant assist
JC
Jack C's update22 Sept 2021, 08:38
Reviewer Update
22 days no signal and Vodacom cant assist