CK
Clayton K

1 reviews | Active since Jul 2020

07 Apr 2026, 17:44

Vodacom team leaders are unprofessional and ***********.

Vodacom has failed to activate our Internet after more than 7 working days.

Team leader by the name of Mpumi at customer service has made promises to get us through to activations however hours later a customer service representative informed us she has left the office to go home, the agent reffered us to a lady named Devi, NOTHING!!

Vodacom is becoming a **** like business. Takes your money but does not provide service as marketing promised.

They responded to a previous review that they tried calling. Still waiting...

0
Replies (1)
Vodacom
Vodacom's reply08 Apr 2026, 07:26
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team