CK
Clayton K
1 reviews | Active since Jul 2020
07 Apr 2026, 17:44
Vodacom team leaders are unprofessional and ***********.
Vodacom has failed to activate our Internet after more than 7 working days.
Team leader by the name of Mpumi at customer service has made promises to get us through to activations however hours later a customer service representative informed us she has left the office to go home, the agent reffered us to a lady named Devi, NOTHING!!
Vodacom is becoming a **** like business. Takes your money but does not provide service as marketing promised.
They responded to a previous review that they tried calling. Still waiting...
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Replies (1)Vodacom's replyOfficial
08 Apr 2026, 07:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Apr 2026, 07:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
