1 reviews | Active since Aug 2015
Vodacom Teaching Our Youth To Make Debt!
My son who is a qualified mechanical engineer doing his honors and in his first job would like to take over his cellphone number from his father’s business account. He has supp**** his bank statements, payslips and a letter from me (I have had a vodacom contract for 16 years!) confirming his residential address and he is residing with me. Vodacom will not allow him to take over the number - not due to affordability but due to the fact he has a low credit rating! Their suggestion- he should open a clothing account or take out a loan and try again in 6 months! And no, I cannot sign surety! So what are we teaching the youth of our country? Borrow money to pay back with interest and open accounts just to get a cellphone contract to not lose your number! Disgusting!!! Vodacom, you have not lost just 1 customer but many more to come - and by the way your sales department is pathetic!
Well done Vodacom that must have taken a lot for you to come up with that Oxy*****!Vodacom's reply:
13 Dec 2019, 11:07
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Vodacom's credit assessment is based on information provided by the client and credit bureau. When the minimum criteria is not reached, the application gets declined. Regards, Consumer Website Team
Well done Vodacom that must have taken a lot for you to come up with that Oxy*****!Vodacom's reply:
13 Dec 2019, 11:07
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Vodacom's credit assessment is based on information provided by the client and credit bureau. When the minimum criteria is not reached, the application gets declined. Regards, Consumer Website Team
