NH
Nicholaus H

1 reviews | Active since Jun 2017

14 Jun 2017, 07:38

Vodacom Tap Gamez Theft part 2

<p>Kindly refer to my precvious review wiht the same title.</p> <p> </p> <p>I have received the following from VODACOM:</p> <p>Good day Nicholaus<br /> <br /> Thank you for your query. <br /> <br /> Please note that as per reference # ********** , your query was sent to the relevant content provider for unsubscribe and possible refund. <br /> <br /> I can confirm that as per the above reference, your number has been unsubscribed from Opera Telecom SA Pty Ltd services, however the request for refund was declined by the company as the service was compliant. This means that your number has opted-in to their services and thus charges are valid.<br /> <br /> You may contact Opera Telecom via the following methods:<br /> <br /> Phone: ********** <br /> <br /> Email - ********** /> <br /> Website: http://www.oxygen8.co.za<br /> <br /> In future, you can unsubscribe by sending the following:<br /> <br /> STOP ALL to 30333 (free SMS).<br /> <br /> To lay a formal complaint against the above mentioned company, please visit link below:<br /> <br /> http://waspa.org.za/<br /> <br /> We hope this clears things. <br /> <br /> Kind regards<br /> Theo<br /> <br /> This e-mail is classified C2 - Vodacom Restricted - Information to be used inside Vodacom but it may be shared with authorised partners. <br /> ?This e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link https://webmail.vodacom.co.za/tc/default.html "</p> <p> </p> <p>This is my wonderful service provider once again passing the buck!</p> <p>Now this is my problem again.</p> <p>I DID NOT GIVE CONSENT thus, above statements are lies.<br />I challenge anyone at vodacom to prove my compliance to TAp games.</p> <p> </p> <p>Vodacom, I am holding you liable and do not accept your pathetic attempt to get rid of me,</p> <p> </p> <p>PAY BACK MY MONEY!</p> <p>You did not solve anything.</p>

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Replies (1)
Vodacom
Vodacom's reply14 Jun 2017, 07:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team