1 reviews | Active since Nov 2017
Vodacom talking Points-Unable to redeem
I have consulted Vodacom so many times now that i have even given up on calling them because i never get assistance or any form of communication as to why are they unable to assist me.
I have so many talking points of which i cannot seem to redeem everytime i try to redeem i get a response " We are unable to process your request, please try again later. Every single time i call in , i never get assistance- i am always told that i should wait for 24-48 hours then the query will be resolved-but that never happens instead my points keep on disappearing.
i AM SO FRUSTRATED and IRRIATATED of this issue, Vodacom has been the service provider recently, service is just pathetic even the staff you talk to over the phone never willing to help.
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please accept our sincere apologies for the delayed response to your post. Our records indicate that Service Request ***, was attended to and has been resolved.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please accept our sincere apologies for the delayed response to your post. Our records indicate that Service Request ***, was attended to and has been resolved.
Regards
Consumer Website Team