NM
Ntshavheni M
1 reviews | Active since Mar 2017
20 Feb 2019, 16:27
VODACOM TAKING POOR PEOPLE FOR A GRANTED
I made a device claim for my cellphone on 31 January2019,till today i have not received any respond from them. I also sent several emails to them regarding this claim they are not responding they seem like they do not take their client seriously, right now i am frustrated by them, i don't know who to turn to it seems like those who have money to go legal route will only succeed.
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Vodacom's replyOfficial
20 Feb 2019, 17:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Feb 2019, 17:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team