1 reviews | Active since Jul 2016

22 Jul 2016, 05:52

Vodacom taking over altech autopage accounts

<p>Omw ... This has been a disaster... my phone is paid fully fir the next 3 months as well at autopage but vodacom disconnected it. We have send all proof of payment, we are a small business and need this phone.... they just refuse to help. We are going for 4 weeks now.... even the banking has been deactivated as the phone is the main device.... I have had 3 consultants slamming the phone in my ear in1 day, because they can't anything... we have emailed ********** and gone through to the executives offices. No help... no luck... and almost sanity left... they can't even phone on that nr as we are no longer able to receive incoming calls or sms 's. </p>

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Replies (1)
Vodacom
Vodacom's reply22 Jul 2016, 06:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team