1 reviews | Active since Oct 2016

13 Dec 2016, 13:20

Vodacom taking my money PART 4

<p>I have been in contact with Vodacom regarding the credit which is due to me, however Vodacom is refusing to credit the money into my bank account. This money was not suppoed to be taken as i am on a TOP UP contract and data charges are not to be charged anyways, what dont you understand.</p> <p>Cassandra has been sending me emails saying that the credit will be charged to my vodacom account, i dont want it charged there i want my money back which Vodacom has *******y taken from me. Contact me on ********** immediately. </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply13 Dec 2016, 14:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team