AG
Angie G
1 reviews | Active since Jul 2015
13 Jul 2015, 13:10
Vodacom taking my money for 6 months!
I moved out of the country in January, the day after I left my phone contract went from a normal contract to a pay as you go contract. Due to leaving on the 29th of January, the PAYG commenced on the 30th - this means there is no way I could have used any money or credit on this account. I have had a varied payment taken from my account every single month since then, which is 6 payments. I have emailed my signatures, a written afidavit and my ID requesting them to stop this, but I have received no response. It's now about R1000 that needs to be refunded to me and I'm losing my patience. I can't believe I've been ignored, and they can take my money for 6 months! Furious!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
13 Jul 2015, 15:16Hello angiegoosen,
We will be in touch with you once we have completed our investigation.
Kind regards
Maxwell Cloete
We will be in touch with you once we have completed our investigation.
Kind regards
Maxwell Cloete
Vodacom's reply13 Jul 2015, 15:16
Official
Hello angiegoosen,
We will be in touch with you once we have completed our investigation.
Kind regards
Maxwell Cloete
We will be in touch with you once we have completed our investigation.
Kind regards
Maxwell Cloete
