TL
Tokelo L
1 reviews | Active since Aug 2019
21 May 2021, 07:41
Vodacom taking my money but I dont even use their products.
Vodacom is still billing me for fibre that I never had even though I had already canceled the whole deal with them. How can you bill a customer who doesn't use your products and never did/never had 1?
Vodacom is a joke and it doesn't take people seriously. I want my money back Vodacom.
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Replies (2)TL
Tokelo L's updateReviewer Update
21 May 2021, 07:53I seriously do not recommend anyone to use vodacom. I have thir lines so many times and even went to their branch and all I got was the fibre guys calling the branch consultant as "stupid consultant who doesn't know their job". How can you call your own colleagues a stupid, infront of a client even? What a joke.
TL
Tokelo L's update21 May 2021, 07:53
Reviewer Update
I seriously do not recommend anyone to use vodacom. I have thir lines so many times and even went to their branch and all I got was the fibre guys calling the branch consultant as "stupid consultant who doesn't know their job". How can you call your own colleagues a stupid, infront of a client even? What a joke.
Vodacom's replyOfficial
21 May 2021, 08:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 May 2021, 08:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team