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Priyanka N

1 reviews | Active since Jul 2020

03 Apr 2024, 09:29

Vodacom taking my money after I asked for a stop order. ***s.

I want to know why it is so difficult for Vodacom to put a stop order on my account? I have asked not once, not twice, not even three times but more than that yet this service provider still charges me for something I asked to be cancelled multiple times. This is basically ***** in my opinion.

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Replies (2)
Vodacom
Vodacom's reply03 Apr 2024, 09:59
Official
 
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 

 
PN
Priyanka N's update03 Apr 2024, 12:11
Reviewer Update
Please put a stop order on all the debit orders because this cannot happen again