HP
Helene Page-Shipp
1 reviews | Active since May 2012
19 Sept 2019, 11:26
VODACOM - TAKING MY DATA!!!!!
My contract that I signed is for 60GB day time and 30GB night owl
At the beginning of September I only received 30GB day time and 30GB night owl!! Despite numerous calls and promises to fix the "glitch" ....AND 2 x sms's to say the problem is sorted, I still only have 30GB for September!!!!!!!!!! WHERE IS MY OTHER 30GB AND HOW MANY TIMES MUST I CALL THE CALL CENTRE AGENTS WHO HAVE NO CLUE HOW TO FIX THIS????????? I have the signed contract - HOW LONG IS THIS GOING TO TAKE???????????
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Replies (2)
Vodacom's replyOfficial
19 Sept 2019, 13:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Sept 2019, 13:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HP
Helene Page-Shipp's updateReviewer Update
23 Sept 2019, 11:10STILL NO REPLY VODACOM!!!!!!!!!!!!!!!!!!
WHO IS GOING TO CALL ME AND WHEN?????????????
WHO IS GOING TO CALL ME AND WHEN?????????????
HP
Helene Page-Shipp's update23 Sept 2019, 11:10
Reviewer Update
STILL NO REPLY VODACOM!!!!!!!!!!!!!!!!!!
WHO IS GOING TO CALL ME AND WHEN?????????????
WHO IS GOING TO CALL ME AND WHEN?????????????