bM
bryan M
1 reviews | Active since Apr 2015
26 Nov 2019, 08:02
Vodacom taking money yet again
so called buy one get one "free" promotions that you end up paying for after the 2 year contract ends ... how do you offer this free SIM and then after the promotion expires you got to pay until the end of the contract for that "free" SIM .... Surely this should of being advised before hand? and then you call and get 2 very different explanations ... when does the POPI act kick in surely this falls right into that category?
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
26 Nov 2019, 08:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply26 Nov 2019, 08:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team