Vodacom taking money in desperate times

Good day

I have informed Vodacom in February that salaries will be paid in late. They still tried to deduct the payment with a returned debit order as a result. 2 days later I phone them to get a ref number to pay the money in which I did.

5 March I see that my account still does not reflect this payment. I phoned them to find out what is wrong. I had to hear that the payment reflects on the wrong account ref which they gave me in the first place.

Needless to say that after numerous emails and phone calls they never corrected it and still deduct it from my bank at end of March.

Till today they still did not pay me back.

If you have money of somebody and you are informed of this but still you don't pay it back is surely the same as theft.