PS
Portia S

1 reviews | Active since Aug 2017

31 Aug 2024, 06:06

Vodacom taking me for a ride

I’m livid, got an sms this morning indicating that Vodacom has upgraded one of my numbers without my consent and the scariest part is that there’s apparently a device that has been issued, to whom I wish I knew, and now I have supposedly been contracted to pay R1800 for 3 years, mind you this has been done in KZN, this information I got after calling customer care line and I’m based in Gauteng, I’m besides myself right now and this resolved as in yesterday, ***** is becoming the in thing in South Africa now

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Replies (1)
Vodacom
Vodacom's reply01 Sept 2024, 18:51
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team