PS
Portia S
1 reviews | Active since Aug 2017
31 Aug 2024, 06:06
Vodacom taking me for a ride
I’m livid, got an sms this morning indicating that Vodacom has upgraded one of my numbers without my consent and the scariest part is that there’s apparently a device that has been issued, to whom I wish I knew, and now I have supposedly been contracted to pay R1800 for 3 years, mind you this has been done in KZN, this information I got after calling customer care line and I’m based in Gauteng, I’m besides myself right now and this resolved as in yesterday, ***** is becoming the in thing in South Africa now
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Replies (1)Vodacom's replyOfficial
01 Sept 2024, 18:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Sept 2024, 18:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
