GB
Gugu B

1 reviews | Active since Nov 2011

03 Jul 2020, 08:07

VODACOM TAKING FOOD FROM MY CHILDS MOUTH

Dear Vodacom,

In these hard times that we are going through why are you being like vultures preying on the vulnerable? I need to understand How my one account's bill increased from R 398.00 to more than R500 in May. i called your call center on the 3 june and spent 29 min 57 sec to try and remove additional data that was added on my account without my knowledge. The consultant advised that it was removed but I see that it wasn't. YOU ARE TAKING FOOD FROM MY CHILDREN'S MOUTH AND THIS NEED TO BE FIXED. Now i see why Kenneth Makete sent you to court!!

FIX THIS

0
Replies (1)
Vodacom
Vodacom's reply03 Jul 2020, 09:05
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team