GB
Gugu B
1 reviews | Active since Nov 2011
03 Jul 2020, 08:07
VODACOM TAKING FOOD FROM MY CHILDS MOUTH
Dear Vodacom,
In these hard times that we are going through why are you being like vultures preying on the vulnerable? I need to understand How my one account's bill increased from R 398.00 to more than R500 in May. i called your call center on the 3 june and spent 29 min 57 sec to try and remove additional data that was added on my account without my knowledge. The consultant advised that it was removed but I see that it wasn't. YOU ARE TAKING FOOD FROM MY CHILDREN'S MOUTH AND THIS NEED TO BE FIXED. Now i see why Kenneth Makete sent you to court!!
FIX THIS
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Replies (1)Vodacom's replyOfficial
03 Jul 2020, 09:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Jul 2020, 09:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
