Vodacom Taking Customors for a ride!

Good day,<br> I have had my Vodacom contract since 2006 and WILL NOT BE UPGRADING or USING VODACOM in future.<br> The reason would be that more than 4month ago I have laid a complaint against the debit order amount of R2500+ that has gone off because of data use and the month before that it was R1500+.<br> Never in the history of having my account was the cost as high as those two months.<br> I have asked for a investigation of which I NEVER received any feed back, I was the one who kept phoning in and asking what now?<br> Today again I had to phone in spoke to Patricia (very helpful and friendly lady) who said that investigation was closes and as per the Vodacom system I have been informed. SURPRISE, I never received any sms notification as stated by Vodacom.<br> She has now resubmitted a 2nd investigation to this process as I WILL NOT BE TAKEN FOR A RIDE! I have requested documentation as well to which applications has been \used\" to take up this amount of data. As a client I have the right to request the information as the account is in my name.<br> Sad that after 10 year of using Vodacom this is the outcome to a loyal custom. "