GB
Gavin B
1 reviews | Active since Jun 2017
02 Apr 2022, 07:37
Vodacom taking cash and smiling
I had a monthly contract which I canceled once the contract ended and switched to pay as you go so my son could use the sim card. This was canceled in Feb and Vodacom is still debiting money off my account every month. This is totally unacceptable and disgusting! I contacted them in March when this happened and they assured me it was sorted. Clearly not! Pay it back Vodacom!
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Replies (2)
Vodacom's replyOfficial
03 Apr 2022, 09:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Apr 2022, 09:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GB
Gavin B's updateReviewer Update
07 Apr 2022, 19:51Hi, I am currently overseas and can be contacted at +***.
My *** number is at home in South Africa.
My *** number is at home in South Africa.
GB
Gavin B's update07 Apr 2022, 19:51
Reviewer Update
Hi, I am currently overseas and can be contacted at +***.
My *** number is at home in South Africa.
My *** number is at home in South Africa.