Vodacom taking airtime back via *****
Vodacom have **********ly taken out two "subscriptions"on my account so it deducts money daily from my airtime so all of my 110 airtime has been used on these subscriptions every month. I need airtime to open gate at home so I can never get in or out as R10 recharge gets taken the same day. They said yesterday they had cancelled them but again today it's been deducted. I can't even cancel my contract without paying in R2000. So I'm basically paying Vodacom to take back my airtime!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team