Vodacom taking a massive dip

This is the second time I'm writing a review, and still no contact from Vodacom. I'm on a data contract, and the connection drops for most of the day, and when it's on, the speed is ridiculously slow.

Not what was promised when I opened the contract. Specifically asked if I would be able to cancel the contract if something like this happened, and the tele-sales agent assured me I could cancel at anytime. I had no expectation of there being issues... I've been more than happy with my mobile contract through Vodacom, but this has been horrible.

Tired of trying to fight for signal, I phoned in to cancel the contract, the consultant informed me that I'm liable for a penalty of close to R3000. I politely explained that I have no connection, and therefor am not getting what I paid for, otherwise I would not cancel... Still no help.

Data on my phone works fine, but the data on the contract is completely down for the most part. The technicians solution is to turn the device off, wait a couple of minutes, and then reboot. Still nothing.

Getting pretty tired of this. Hoping Vodacom is still a business that holds to its values of fairness and quality service. Haven't gotten either over the course of this contract...

Been a loyal subscriber on my mobile contract for years, but the service I've been getting from this data contract is quite pathetic.