GV
Gerhard V

1 reviews | Active since May 2015

30 May 2015, 09:42

Vodacom taking 5 days for sim activation

Vodacom is getting more useless by the day !!!<br> <br> Received my Vodacom Contract (WIFI Router) on 27/05/2015 phoned in to have my line activated, they told me to wait 3 hours for the activation, after 3 hours the sim was still not activated. I then phoned a gain they told me to wait another 3 hours, I then waited till the next moring and guess what... Still no activation on my line.<br> <br> So on 28/05/2015 I phoned the activation department, they then told me to keep my device on with simcard in for up to 24h for them to activate it. (What a hassle)<br> <br> So I waited 24h, switched my device off and on, and STILL NOTHING !!!<br> <br> I then called the Activation department this morning of the 30/05/2015... <br> <br> They told me they will sent a email to the Manual activation department to have the line activated, <br> But this time I need to have the Device switched off and Remove the Simcard...AND WAIT ANOTHER 48H !!! And they asked me to give them a call after 48h if the Simcard is still not working (Activated)<br> <br> Please Vodacom !!! Sort this problem out \TODAY"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;851557;893260;16;2;0;1;0;0;2;NULL;NULL;NULL;15/05/30 9:35;15/05/30 7:45;MTN STILL NOT DEALING WITH CUSTOMER COMPLAINTS;8,80E+12;Mantoa REQ: ***;***;After receiving the below MSG from MTN after my initial complaint on Hello Peter i have still not heard back from MTN even though they said my complaint will be escalated to the billing management team.<br> <br> After being a loyal paying customer for over 15 years, my one any only complaint due to incorrect and over charging for data can't even be dealt with.<br> <br> THIS IS SHOCKING SERVICE FROM SUCH A POWERFUL COMPANY!!!<br> <br> My contract is up for renewal in July 2015 and i will consider moving networks in the hope of finding better customer care.<br> <br> <br> \Hello John Paul;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;856652;846775;8;5;0;0;0;0;5;NULL;NULL;NULL;15/05/08 9:46;15/05/30 7:59;Great service and excellent job ;;Daniel Genade and MornAA(C);*** ;Thank you Dan and Morn? and the rest of the flooring warehouse team! Our floors look amazing and your team was efficient and professional! Thank you! From the quote period, right through to the finish and a 2 year guarantee on workmanship! Well done guys! From Tony and Charlene ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;564039;751145;18;2;0;0;0;0;2;NULL;NULL;NULL;15/05/30 10:17;15/05/30 8:21;*****ING MONEY;;;;I would like to report Fitstop, these guys are *****ing my money even though my membership expired many years ago, can you please reverse the debit you made from my account!! What you have done is *******;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;159063;884676;12;2;0;0;0;0;2;NULL;NULL;NULL;15/04/12 9:55;15/05/30 8:22;African Potato ********;;Sanjie Marx;;On 12 April 2015 I ordered Africa Potato Medicinal products to the value of R485.00 on the [URL Removed] website, I paid for the products and I haven't receive anything from them. I have sent several e-mail inquiries to [Email Removed] and [Email Removed] without any response from them. According to their Facebook page and Facebook Group, their numbers are as follows: +***,+ ***8, +*** or +***, +***, +***9 and +***, but they don't answer any of the numbers. Please alert other people about this ****mmer.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;859645;807;14;2;0;1;0;0;2;NULL;NULL;NULL;15/06/07 22:00;15/06/07 20:21;bad service :(;;;***;Bad service. The store has more than 10 tills ,but every time i go there only 2 cashiers available, 1 will be for cash only &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;856662;802228;9;2;0;1;0;0;2;NULL;NULL;NULL;15/05/30 10:29;15/05/30 8:32;No Service equals no insurance;KP***;Ramona Chunderally;***;My Wife was bumped from the back whilst driving to work. We withdrew from a third-party claim and opted to claim from our \insurance\"" -King Price. It is over a month now and there is no feedback from the 'Insurer\"" often the agent called Ramon Chunderally never answers her phone. She is the so called \""Commander' responsible for claims. Heavens know that she commands. My wife still drives in a dented car whilst King price enjoys collecting premiums on monthly basis. On 25th May they were the first debit to go off my account"

0
Replies (1)
Vodacom
Vodacom's reply02 Jun 2015, 10:59
Official
Hello gcviljoen55@,

Your enquiry has been received and a consultant will be in contact with you shortly.

Regards
Vodacom Consumer Website Team