1 reviews | Active since Sept 2013

23 Feb 2017, 16:55

Vodacom takes your money!

<p>I posted my experience more than a week ago, where Vodacom debited my account with over R18,000.00. My 3G was ******, i blocked it with Vodacom but the ***** used the sim and ran up my account. I submitted an Affidavit. Faiek Mohamed, email ********** contacted me and asked me to submit the affidavit to him and promised to come back to me the same day. Guess, what??? I am still waiting and Vodacom promised to have this resolved within 7 working days.</p>

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Replies (1)
Vodacom
Vodacom's reply24 Feb 2017, 10:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team