Vodacom takes the money but does not reactivate anything.

After several times asking Vodacom to fix the debit order to my new bank account this has still not been done. Then yesterday Vodacom cut my account due to bills not paid. I have now settled whatever was showing as due and overdue and still several hours later, nothing. I called customer service, they said within 2 hours, still nothing.

All I want is the service sorted out and my account details for my monthly debit updated to my new account but it seems Vodacom cannot help me or dont want to???

This is as a contract user.