Vodacom takes the "care" out of customer care. Disgusted.

My post on August the 16th is STILL UNRESOLVED.

Vodacom send me 2 tablets on a promo deal last month and 1 isn't working. I'm forced to send both tablets back so "the order can be reprocessed". I originally signed for receipt of 2 tablets. I return the 2 tablets, as instructed and they proceed to ignore me for 5 weeks.

One post on Hello Peter and I finally get a response, but wait for it .... I can now only have 1 tablet because the promo of 2 was only for July!!!

They make me send both tablets back, go dead quiet, and now I must be okay with only receiving 1 tablet because it's now August.

Basically, I can now only have 1 tablet or nothing. Try some accountability here. You don't get to ignore your customers and then make them pay for your incompetence. Whatever Headquarters say, you don't get to treat your customers like this. Track this back to Amelia and hold her to account for ignoring me.