Vodacom takes money. No data provided
I purchased bonus data for my phone but my phone does not receive the data. I have phoned customer services four times and they refreshed from vodacom's side but still no extra data on my phone. Great to charge customer for data not delivered.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
16 Sept 2020, 07:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Sept 2020, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team