Vodacom takes money and product, left customer with nothing. Only unsolved problem.

On the morning of 11-09-2019, I bought 20SMS for R10 for my phone. I received a SMS " Your 20 SMS bundle has been provisioned and will be valid until 2019-10-10 at 23:59:59 ". The R10 was also deducted from my airtime on the phone and even got the 20SMS successful ORDER HISTORY on the app. But until now 13-09-2019 the 20SMS was not allocated to my phone. They continuously scheduled maintenance for the system when you startup the vodacom app, so I thought I will wait and maybe the problem will be fixed. On 12-09-2019 I phone the customer centre, but they could not help me even with me given them all the info of my wife, because the phone is on my wifes name. My wife is in Mauritius and this morning of the 13-09-2019 she called the customer centre from Mauritius and spoke to Kollisi. Kollisi called me and could not solve the problem, Me and my wife waisted our time and money to call VODACOM. SO VODACOM THANKS FOR NOTHING BUT A VERY POOR AFTER SERVICE!!!!!

Another problem with Vodacom is: SMS's send, deducted by vodacom and more often NEVER REACH THE DESTINATION PHONE. ( That Happen inside South Africa )

SO BE AWARE !!!!!!