Vodacom Takes Data Yet Again.

Yet again, Vodacom uses up data and takes no responsibility for it. I went to bed with well over 6GB of data which disappeared overnight. I usually buy 10GB that lasts 7 days and by day 7 I’d be left with anything from 3-5GB of unused data that would expire. I went to bed last night with over 6GB and got an SMS at 07H52 that my data has been depleted. That too is even off because I usually get alerts from when my data reaches 200MB, a complaint was previously raised relating to that, but I didn’t get any of those- no for below 200, 100, 50, 20 or 5MB.

A service call was logged and they came back with the same old template they usually send with their feedback post “investigation” and data which is nowhere close to the amount of data the network took from me.