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Nathaneel N

1 reviews | Active since May 2018

25 May 2018, 14:47

Vodacom takes customers airtime & data again

Three colleagues including myself have all been ****** this week of airtime/data. There is no record on our phones of data/airtime being used, however, within a matter of hours our airtime/data has been depleted (without even a warning SMS).

Vodacom really has no intention of stopping their ********* practices.

0
Replies (3)
Vodacom
Vodacom's reply25 May 2018, 15:27
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 May 2018, 11:32
Official

Dear Customer,

As per our telephonic interaction the matter has been resolved.

Regards,

Wardah

Vodacom
Vodacom's reply28 May 2018, 11:34
Official

Dear Customer,

As per our telephonic interaction the matter has been resolved.

Regards,

Wardah