Vodacom takes client for a ride.

I called to enquire about an upgrade. The assistant was slurring and transferred Mr to another department. When I pointed out that the 25 months would be due in Dec 2023 and renewal appropriate the assistant switched the call to a message that indicated that a high number of calls were received from my number and it is blocked. I should use the toll free number which will be billed at R2 per minute.