LP
Lisanne P
1 reviews | Active since Mar 2025
12 Mar 2025, 19:58
VODACOM takes advantage of loyal long-term client
After 28 years of being a loyal client, VODACOM thought it good to take advantage by adding a device number (router, which I do not have in my position) to my account and charging me for it.
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Vodacom's replyOfficial
13 Mar 2025, 07:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Mar 2025, 07:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team