ST
Sandy T

1 reviews | Active since Nov 2017

15 Nov 2017, 08:40

Vodacom takes A lot of my data and airtime

Seriously, I cannot believe how Vodacom just takes up all data and airtime without notifying me. I can't recharge for 100 because I'm scared of losing so much data and airtime. I have to recharge for R29 now of which it does not last.

Can anyone help me I want to move to telkom. A lot of people are moving to telkom because of this data and issue problem. Please advice how you move from Vodacom to telkom? I cannot any more this is too much of wasting data and airtime. No man.

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Replies (2)
Vodacom
Vodacom's reply15 Nov 2017, 08:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Nov 2017, 10:36
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team