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Shaaista C
1 reviews | Active since Jan 2019
20 Mar 2026, 10:05
Vodacom takes 24 hours to process a connection complaint
Apparently it takes Vodacom 24 hours to process a complaint for fibre. And then possibly another few days to send out someone to fix it up. All the while you’re paying for a service. Definitely not renewing the contract. Do not recommend Vodacom
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Shaaista C's updateReviewer Update
20 Mar 2026, 10:13Also, the sms they send you when the complaint is made says the technician will contact you within 24 hours. When you follow up , they say it’s takes 24 hours to be assigned and several days to be addressed. They’re not just *********** they’re ****s
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Shaaista C's update20 Mar 2026, 10:13
Reviewer Update
Also, the sms they send you when the complaint is made says the technician will contact you within 24 hours. When you follow up , they say it’s takes 24 hours to be assigned and several days to be addressed. They’re not just *********** they’re ****s