JM
Jay M
1 reviews | Active since Oct 2018
16 Feb 2022, 14:58
Vodacom take your data just to connect to their network.
Vodacom take data just to connect to their network. I have tested with several sim and devices, disabled apps from using data and yet my data disappeared. my final test was to put a Vodacom sim in a mobile hotpot router that has no apps and cannot use data alone with no devices connected.. not 20 minutes later 35 megs gone from 50 megs loaded.
No other network I tested resulted in the same outcome.
These people that own Vodacom are *******.
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Vodacom's replyOfficial
16 Feb 2022, 18:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Feb 2022, 18:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JM
Jay M's updateReviewer Update
28 Feb 2022, 16:24Since my last post, I have learnt that Vodacom are still using microwave technology as the main backbone to their network versus fibre like most other ISPs', this is why our data is slowly taken off our accounts or balances. nonsense. They should be paying for that not us.
JM
Jay M's update28 Feb 2022, 16:24
Reviewer Update
Since my last post, I have learnt that Vodacom are still using microwave technology as the main backbone to their network versus fibre like most other ISPs', this is why our data is slowly taken off our accounts or balances. nonsense. They should be paying for that not us.