Vodacom take more than a week to port a number

Item: Vodacom
Rating: 1
Author: bmalao B

I requested to port my number from MTN to Vodacom on Saturday 18 March and both my MTN and Vodacom SIM cards are now not working. I have been going back and forth with the store in Sunninghill but they keep telling me it’s with technical. It’s now 29 March and I still have no signal. The service and lack of urgency is terrible

Helpful (0)

Replies (1)

Vodacom's replyOfficial

29 Mar 2023, 11:51

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply29 Mar 2023, 11:51

Official