HS
Hayden S

1 reviews | Active since Jan 2018

30 Jan 2018, 17:04

Vodacom take full payment but provide unuseable service

Vodacom's cell coverage in Craigavon, Johannesburg has deteriorated over several months from constant bad reception to constant call dropping. The service is just about unusable yet they take the full contract price every month. This is tantamount to *****/breach of contract.

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Replies (1)
Vodacom
Vodacom's reply31 Jan 2018, 07:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team