PK
Phila K

1 reviews | Active since Feb 2013

10 Mar 2015, 09:05

Vodacom Tab. No. 1 selling Tab can not me fixed

Dear All<br> <br> I wrote to Vodacom 4 weeks ago about my problem that my Vodacom Tab screen cracked within two week of purchase and I retuned it to Mokro Pietmaritzburg where I had purchased this so called No. 1 Vodacom selling Tab but nothing happen. The manager there is Deon Wisser.<br> <br> This Vodacom Tab is being sold all around SA by Vodacom and it can not be fixed anywhere in any Vodacom. they said the is no spares and it is not economic to fix. why are they selling the product that they did not cater for spares. My tab crack the scree by itself. Please replace screen or pay me back. I this the should inform the customas that this so called no. one selling Tab is irreparable and no one will but.<br> <br> I was contacted by one Vodacom call centre guys saying they will call me. but no one called. I received a mail from Boitumelo Motsepe from escalation saying they will give me feed back but till today nothing.<br> <br> <br> Plese help<br> <br> My reference no is EC-0W0H-2WWOUF.<br> The Tab EMI no is ***<br> My contact No. is ***<br> <br>

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Replies (1)
Vodacom
Vodacom's reply10 Mar 2015, 12:08
Official
Hello philanik,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites