VODACOM TAB

to whom it may concern , since my last report 30/12/2015 i did not hear again from vodacom and they still have my tab i was told they will try to fixed guy name was PAUL that spoke to me than another lady call me to say that the warranty collapse when the screen of the tab crack and the more explain to that i was concern that they cannot fix the touch screen if they can fix the touch screen does not matter if the screen is crack as long the tab can wk but now the touch screen don't work and i still have the hassle if someone can refer my query to high person even if it is the CEO of Vodacom because every different person that call me give different story and tell it the policy so how many policies does Vodacom have if the staff cannot speak one Language one policy i do not want someone to call me after this mail and give different policy