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1 reviews | Active since Jul 2013
21 Jun 2018, 15:10
Vodacom system problems.
I did an online upgrade yesterday 20 June 2018, according to the website I will be contacted immediately and delivery will be within 24 hours. Today 21 June 2018 I phoned, first I phoned sales and upgrades, then i had to phone business which kept me online for 10 minutes. Only to discover they have nothing on the system.
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Replies (2)
Vodacom's replyOfficial
21 Jun 2018, 22:12Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Jun 2018, 22:12
Official
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
25 Jun 2018, 12:05Dear PS
As discussed, your query has been handed to our Sales team for urgent assistance.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Jun 2018, 12:05
Official
Dear PS
As discussed, your query has been handed to our Sales team for urgent assistance.
Regards,
Vodacom Consumer Website Team
Best regards,