PK
Petrie K
1 reviews | Active since Dec 2022
01 Dec 2022, 19:01
Vodacom switch on now
Its day 4 now after I paid all that money to vodacom wich I never even owed vodacom beacause of vodacoms misktake, and my fibre is still not on, you are taking my money, for 2 months now for nothing, and now I agreed to pay all that money just to get my line on, amd its still not on, DAY 4 AFTER I PAID, im getting tired now!!
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
02 Dec 2022, 07:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Dec 2022, 07:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
PK
Petrie K's updateReviewer Update
02 Dec 2022, 19:00Now vodacom tells me today that my account is deleted, well thats great for you vodacom, your system is *******, you took my money and deleted my account, I have to reopen a new one they said, then I have to pay again!! Thank you for your great service will let everyone know about you
PK
Petrie K's update02 Dec 2022, 19:00
Reviewer Update
Now vodacom tells me today that my account is deleted, well thats great for you vodacom, your system is *******, you took my money and deleted my account, I have to reopen a new one they said, then I have to pay again!! Thank you for your great service will let everyone know about you
PK
Petrie K's updateReviewer Update
02 Dec 2022, 19:04I even had to send my own proof of payment where the money went of my account, but vodacom made a debit order so tell me how does that even work, are your system so faulty, that you dont even have proof of the money you just took from someone?! 🧐🤦♂️ Debit order is suppost to refleckt immediatly, vodacom told me that, and now my no one knows where my money is, THAT IS SICKENING!!
PK
Petrie K's update02 Dec 2022, 19:04
Reviewer Update
I even had to send my own proof of payment where the money went of my account, but vodacom made a debit order so tell me how does that even work, are your system so faulty, that you dont even have proof of the money you just took from someone?! 🧐🤦♂️ Debit order is suppost to refleckt immediatly, vodacom told me that, and now my no one knows where my money is, THAT IS SICKENING!!
PK
Petrie K's updateReviewer Update
02 Dec 2022, 19:05Even after I send the proof of payment still no response, still no fibre.
PK
Petrie K's update02 Dec 2022, 19:05
Reviewer Update
Even after I send the proof of payment still no response, still no fibre.