gG
gunter G

1 reviews | Active since Apr 2017

15 Apr 2017, 08:33

Vodacom SwimSwop ***** has cost me R100K+

<p>Vodacom is not protecting their customers information adequately! I have just been subjcted to a ********** swimswap. For 4 days Vodacom has not been able to restore my service and the Vodacom agents have given me such a hard time. I have made numerous phone calls to them and I have been to Vodaworld Vodacom store already three times! I am so super frustrated. I have been de*****ed of R 1200 already and now I have not been able to do any banking for the last 5 days, which requires my cell phone. This has cost me dearly since I have not been able to pay suppliers and my business has suffered approx. R 100K as a consequence. Vodacom should be taken to task as Swim Swop ***** is happening daily not just with me but with so man yother fellow South Africans. A massive "unlike" to Vodcaom!!</p>

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Replies (2)
Vodacom
Vodacom's reply15 Apr 2017, 13:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

gG
gunter G's update16 Apr 2017, 09:36
Reviewer Update

Ha ha! How can Vodacom make contact with me if my phone doesnt work, because neither Vodacom Call Centre nor a Vodacom outlet does'nt want to assist to unlock my line.