1 reviews | Active since Mar 2017

28 Mar 2017, 13:30

Vodacom suspending lines for no reason

<p>I have a problem with vodacom my line have been suspended since 16 March 2017. I have phoned them numerouse times and they could not help me to resolve the problem on there side. I am in credit with them and all the operators i spoke to say they cannot see wy my line have been suspended and no employee at vodacom can unlock my line. I am not going to pay them as i do mot have the bennifit of that what i am paying for. I would lik assistance on this matter. The number that is suspended is ********** 822 i cannot receive any calls.</p>

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Replies (1)
Vodacom
Vodacom's reply28 Mar 2017, 13:52
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team