Vodacom suspending cover after payment

I am so sick and tired of Vodacom, it is not even true. After we have been loyal contract customers for 18 years and a very difficult year, we were in arrears. This month our arrears were R250 and we received like 10 calls a day. All the platforms they provided to arrange for this arrears amount were either not available or too busy you have to try again later. Finally I paid the R250 on the 18th and low and behold on they 19th they cut our phone service off. Such perfect freaking service from a useless provider. After 18 year, we are going to cancel our contracts as soon as we can. Thank you for nothing, you are a useless bunch of ******. For sake of good order I will keep my swearword to myself.