Vodacom suspending 3 of my contracts due to them failing to debit my account on the agreed date

Vodacom suspended all 3 of my contracts due to them not debiting on my account R2518.46 on the agreed date .

I needed to pay Vodacom on the Capitec bank immediate payment due to the Vodacom app giving me errors when checking out the payment .sent the Proof of Payment to Vodacom after 1 day my services are still not restored .

Called the customer care service 4 agents to Inform them of my issues They not productive enough to restore my services .