WH
WW H

1 reviews | Active since Oct 2017

11 Sept 2018, 08:42

VODACOM- suspended service but request payment for suspended service

For all to witness!

Dear Vodacom,have received your invoice No: H8-A30TN (due date 30.9.2018) - Acc. No: I **********

The service has been suspended by VODACOM - Therefore I have suspended payment for this invoice as well.

I have submitted account payment POP for last month to your accounts department with POP attached.

If it is not to much effort for you, you can notify me when service is available again so I can continue prmt payment.

regards I **********

0
Replies (2)
Vodacom
Vodacom's reply11 Sept 2018, 09:18
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply14 Sept 2018, 15:31
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction with our off.

As discussed, please contact Vodacom Accounts on *** to discuss your account.

Regards
Vodacom Consumer Website Team