fZ
fatuse Z
1 reviews | Active since Aug 2021
01 Aug 2021, 15:52
vodacom suspended my number
I am Fatuse Zomhle , Vodacom just suspended my cell number yesterday which is *** around 2 pm after I received a short message in the morning yesterday that they are investigating my number due to ********** use of data. I called them the minute I saw the message for clarity and the lady said my number is clean and I must ignore the message ,but later I lost connection ,I cant make calls or recieve Any. The worst & the most frastraiting part is that am depending on that number as I am hunting for a job. Please help me because I tried to call them and they said they cant help me until the investigation is done. You can get to me on my email address which is ***.
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Replies (1)Vodacom's replyOfficial
02 Aug 2021, 08:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Aug 2021, 08:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
