fZ
fatuse Z

1 reviews | Active since Aug 2021

01 Aug 2021, 15:52

vodacom suspended my number

I am Fatuse Zomhle , Vodacom just suspended my cell number yesterday which is *** around 2 pm after I received a short message in the morning yesterday that they are investigating my number due to ********** use of data. I called them the minute I saw the message for clarity and the lady said my number is clean and I must ignore the message ,but later I lost connection ,I cant make calls or recieve Any. The worst & the most frastraiting part is that am depending on that number as I am hunting for a job. Please help me because I tried to call them and they said they cant help me until the investigation is done. You can get to me on my email address which is ***.

0
Replies (1)
Vodacom
Vodacom's reply02 Aug 2021, 08:09
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team