Vodacom supports ********** people more than victims!!!!!

Good day More than a year a gi someone opend an account **********ly in my name. In a different province to where i stay. I reported it to Vodacom and their ***** department. I also registered with ***** SA. The very same thing happend with MTN, they sorted it out with in that week still. But Vodacom its been more than a year now and now i have been "blacklist" for money owed to them. I did not receive any accounts or warnings (i did not open the account) i have never even had a cellphone acount ever. I am trying to purchases a vehicle and im getting rejected deu to the bad credit record. If you try to fone vodacom the help line can't assist yiu need to fone the *****line but they NEVER pick up!!! Noy even their oen helpdesk people can reach them!!! They just don't care that my name and live is being dragged thru the mud!!!! I am fed up i sent through all documents that they needed, rven affidavit from police. This is causing me a lot of damage!!!!