MB
Maleeqa B

1 reviews | Active since Nov 2018

16 Oct 2020, 21:41

Vodacom supports *****!!

Someone used my profile to obtain a mobile phone and contract using my profile. When I was alerted via sms notification, I immediately called Vodacom to report the activity and was told there is nothing they can do! I went into the Vodacom store to report the same in the hope they would stop this ********** activity and was one again told that there was nothing they could do. This person by the name of Ayman Taha with order number K*** has now wonderfully recieved a new Huawei mobile phone on vodacom number *** *******ly using my profile and there is nothing I can do about it according to Vodacom!

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Replies (1)
Vodacom
Vodacom's reply17 Oct 2020, 09:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team