1 reviews | Active since Aug 2016
Vodacom Support is the worst, if your not vodacom don't join them
<p>Someone did an upgrade on my account and took a phone and a new line was also opend, this happend on the 1st of July 2016, I called in the same time the upgrade was being done as I got SMS's, they took an hour to answer, by then the person had left the shop. They told me they will investigate, and get back to me in 48 hours which they never did, i had to call to get information, i called and they said they are still investigating and the metter would be finalized on the 5th of Augaust, but when i called on the 2nd of August, they tell me they closed the call and opend another one which im sure it wll take another month. Now i get debit orders and wors is that i cant use the phone as it has airtime and data from the ***** upgrade, so i can't use number now, when ever i call they allways saying the same thing, we are investigating. As soon as this is sorted out, im cancelling everthing i have with vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
