PS
Peter S
1 reviews | Active since Dec 2014
29 Oct 2022, 17:08
Vodacom Support
We have not had any network in Viljoenskroon Free State for 3 days on Vodacom after a storm;the other service providers had reinstated network cover within hours.The numerous calls and enquiries have not been responded to by Vodacom.I am an emergency service provider and cannot be contacted
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 Oct 2022, 11:06 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Oct 2022, 11:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
31 Oct 2022, 12:07Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have confirmed that the query was resolved. Please note that S5-RKP17-77V05 is still in hand with the Network Division who will advise accordingly.
We do apologize for any inconvenience caused. Regards Consumer Website Team
We do apologize for any inconvenience caused. Regards Consumer Website Team
Best regards,
Vodacom's reply31 Oct 2022, 12:07
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have confirmed that the query was resolved. Please note that S5-RKP17-77V05 is still in hand with the Network Division who will advise accordingly.
We do apologize for any inconvenience caused. Regards Consumer Website Team
We do apologize for any inconvenience caused. Regards Consumer Website Team
Best regards,