bM
bongani M

1 reviews | Active since Jul 2016

02 Apr 2025, 08:06

VODACOM SUPPORT

Dear Vodacom Support,

I have been working from home using contract data for the past 7 months, but your network in the Moloto area of Mpumalanga (KwaNdebele) has been unreliable, frequently going on and off. Today, there is no Vodacom signal at all.

How is this possible in 2025? This issue is severely affecting my ability to work, and I’m sure I’m not the only one experiencing it. Please provide an urgent update on the situation and a timeline for resolution.

Looking forward to your prompt response.

Best regards,

0
Replies (1)
Vodacom
Vodacom's reply02 Apr 2025, 10:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team